Q: How far in advance should I place my reservation?
A: You should place your reservation as soon as you are sure about what items and quantities you will be needing.

Q: Can I change my reservation later on?
A: Yes. You can increase your order as long as we have the items available. You can decrease your quantities , or delete items up to two days before your event. Reservations that are canceled less then 1 week prior to event date will be subject to forfeiture of deposits.

Q: How do I make a reservation?
A: You can make a reservation over the phone or in our office. We will however, need a credit card number for a security deposit.

Q: What about security deposits?
A: A refundable security deposit is required on all orders. If you give us your credit card number we can simply hold the number. We don't need to charge anything to use it as security.

Q: How much is your delivery charge?
A: Round trip delivery and pick up in the valley is $55. Delivery to outlying areas, such as Boulder City, Mt. Charleston, Pahrump, etc is higher. Please call or e-mail us for a quote.

Q: Do you need to be home when you deliver or pick up?
A: No, not as long as we can get into the backyard. You will just need to have the dogs put away.

Q: Do you set up the equipment?
A: We can set up the equipment for an extra charge. Normally, when we deliver, we stack the items on the patio or other designated area. Some items, however, do include set-up and take down, such as Tents, Dance Floors, Pipe and Drape, Stageing and Gazebos.

Q: What if I lose or damage a item?
A: You will be charged the replacement cost on that item.

Q: What credit cards do you accept?
A: VISA, Master Card, American Express, and most ATM cards.

Q: My party is on Saturday. Since you are closed on Sundays, do i have to pay for an extra day?
A: No, you can get your items on Saturday and return them on Monday for a 1 day charge.

Q: Do you charge sales tax?
A: Not on rentals, only on purchase items.

Q: Can I get my items a day before the event?
A: Many times this is possible. Check with us for availability.

Q: What about late night, early morning, or Sunday deliveries and pick-ups?
A: Yes, we can do them; please call for a quote.

Q: Do I have to wash the dishes? What about the linen?
A: No, you don't have to wash either. All we ask is that you rinse off all the food from your plates, silverware, chafers etc. We will sanitize them here at our store. And please, no candle wax on the cloths.